FAQs Archive - Prime Labs Peptieds :

Q: 22 I Received the Wrong Item

Although rare, errors can happen. If you receive the wrong item, please email us as soon as possible with your order number and a photo of the incorrect item(s) . We will ship the correct item(s) the same or next business day.

Q: 21 Is There Any Bulk Purchasing Offer?

We do not offer bulk discounts due to the potential for resale of our products, which we strictly prohibit. If you have questions about larger orders for legitimate research purposes, please contact Us

Q: I Missed the Sale — Can the Sale Price Be Honored?

We do not honor sale prices outside of the advertised sale period. Sales occur monthly — be sure to subscribe to our email list and SMS updates to avoid missing the next one.

Q: 19 I Forgot to Add My Discount Code — Can My Order Be Adjusted?

If you forgot to apply a discount code, you must contact us by email within 30 minutes of placing your order. As a one-time courtesy , we may offer the discount amount as store credit only . No refunds or adjustments will be issued to your original payment method.

Q: 18 I Entered the Wrong Shipping Address — What Should I Do?

If you contact us before the shipment has gone out , we will do our best to update your shipping address. Please email with your full name, order number, and corrected address.

Q: 16 Is Your Shipping Discreet?

Yes. We place a high value on your privacy. Orders are shipped in plain FedEx or UPS packaging , with no indication of contents . The return address will appear as "SHIPPING MANAGER" , without any reference to peptides or research materials.

Q: 15 What Days Do You Ship?

Orders are packed and shipped Monday through Friday , excluding federal holidays. Standard Orders: Placed before 1:00 PM EST ship the same day Priority Processing Orders: Placed before 2:00 PM EST ship the same day Orders placed after the cutoff time will ship the following business day .